DCCconcepts is not merely a "Web trader" or a "Web entity".
We are part of the Autofidelity Group Pty Ltd. (A well established importer and distributor of Consumer Electronics equipment).
DCCconcepts was created in 2002 as the companies "hobby" division. We are proud of our high quality communication and customer service.
We have arranged email and contact links throughout these pages, however, we present below a comprehensive contact guide for your assistance. Please note we HATE automated telephone systems, and we promise that it will ALWAYS be a "real person" at the end of the line.
Managing Director: Richard Johnson
OFFICE ADDRESS:
DCCconcepts
Unit 6, 78-84 Catalano Circuit
Canning Vale
WA 6155
AUSTRALIA
EMAIL ADDRESS:
Sales/orders: sales@dccconcepts.com
General: questions@dccconcepts.com
Other: rejohnson@dccconcepts.com
Email enquiries are handled seven days per week, 365 days per year. We are rarely out of touch, and will always endeavour to announce any "absences" or office / national holidays on our web site.
TELEPHONE NUMBERS:
For International callers: +61 8 9437 2470
For Australian callers: (08) 9437 2470
FAX NUMBERS:
For International callers: +61 8 9437 2471
For Australian callers: (08) 9437 2471
TIMEZONE:
We welcome callers at any reasonable hour. 6 days per week.
For international callers, our Time zone is GMT plus 8 hours.
For Australian callers, we are 2 hours behind East Coast time.
OFFICE / SHOWROOM:
We are open from 0930 to 1630, Wednesday to Monday (closed Tuesday)
NOTE: We understand that weekends are important to modellers and so will accept phone calls seven days per week. We ask that callers observe time zones where possible, and keep telephone calls to the hours of 0930-19.00 weekdays, and 10.30-19.00 on weekends (West Australian time).
