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COVID-19 UPDATE – DCCconcepts – Open for Business

An important update regarding our Covid-19 Policy from our MD, Richard Johnson:

“I would like to confirm DCCconcepts position in relation to Covid 19 and recent changes.
DCCconcepts has a history of caring for the people we are involved with, and despite the relaxations announced recently, we will continue to do so… In fact, we will pay even more attention to it right now, because we have staff and customers who are very much still in the “Danger Zone” created by this virus.
So… here is our policy, which will remain in effect for the foreseeable future.
• We will operate at full strength to the point allowed by the inevitable, occasional, self-isolation needs and those very necessary staff absences to care for vulnerable family members.
• Hand sanitisers and masks are available, and we routinely clean everything often, so DCCconcepts will remain a Safe Haven for all of our visitors.
• We want to welcome you and give you the best possible attention when you visit, but we also need keep all staff and visitors safe, so in general, access to our showroom will be “By appointment only”. That does not mean we will ignore you if you do drop by, but if we do already have a client on the premises, we’ll be meeting you outside in the sun with a cup of coffee or tea, not inside.
• Use of masks will be essential. We can supply a mask if you have lost yours… but will we allow Zero access without them. No exceptions. None. As with the “no appointment” situation, we would never want to be so rude as to simply reject you, but without a mask, any discussions will be outside only.
• We will welcome your wife or partner, and Tea, coffee or biscuits will always be available, as will good local advice about visiting the lovely town of Settle, which is in easy walking distance, but please understand that unless it is essential, we’d prefer a one-person only showroom visit.
• In this same vein, I am sorry but absolutely no children will be allowed inside.
Actually, this approach has already proven to be a really pleasant way to operate.
It allows us to make sure that the most relevant staff are here and ready to see you. It guarantees our uninterrupted attention to your needs during your visit, with one-to-one demos and the ability to really listen to you so we can recommend the best and easiest to achieve path to meet your needs.
No visitor has left without a smile so far, anyway!
We’d like to say thank you to all who have visited us so far for respecting our position and I will keep you up to date if anything changes. Meanwhile, for now, please consider this policy as in place until October.
I would be very grateful if you would continue to work with us to help keep everyone safe. Thank you.
Kind regards
Richard Johnson
Managing Director, DCCconcepts Ltd.”


WEBSITE – OPEN
FORUM – OPEN
TELEPHONE HELPLINES – OPEN
RETAIL SHOP – OPEN BY APPOINTMENT (01729 821080 – option 1)


Find a Dealer Near You!

Click HERE to see a Google Maps location for a dealer near you!


Don’t Just Take Our Word For It – Visitor Reviews

Visitors to our Settle showroom love the DCCconcepts unique way of doing things – just read some of our Google and Facebook reviews below:

Mike“First visit this morning, and what a friendly, knowledgeable group of people, all my questions were more than adequately answered that made my journey worthwhile, this will not be my last visit!”
Sarum“Great ideas, great service, great products, great advice – and – honesty.”
Ed“Some of the best ideas in model train electronics.”
Eric“Brilliant place, really helpful, great service and friendly staff. I even got offered a brew. Will be spending more time and money here.”
Miles“Great product but a really good backup service as well. Highly recommended.”
Peter“What a great place for the railway modeller and enthusiast. Right next door to Settle station. Staff are more than helpful!”
Chris“Amazing products, very friendly staff, feels like a family.”
Neil“Called today for advice because I was unsure which way I wanted to go -left feeling happy and with goodies in my hand – how can you not rate it 5*? Everybody is welcome here – a rail modellers’ paradise! Treat yourself!”


Alpha Mimic Ground Signal – Model Rail Magazine’s “Must” for Modellers

In July 2018, Model Rail Magazine reviewed our Alpha Mimic Ground Signals. They said “…overall, this is another excellent addition to the DCCconcepts range and a must for anyone who wants to bring some realistic, and easy, operation to their layout.” “You would think that such a system would be incredibly complicated to install and set up, but it’s not, because everything is pre-wired.”

Click here to see the full article

Click here to see the Alpha Mimic Ground Signal range


Cobalt Point Motors – Hornby Magazine’s FIRST CHOICE

In June 2017, Hornby Magazine reviewed the best-selling point motors available. They came to the conclusion that the Cobalt point motors were “…the quickest and simplest to install from the motors we tested… …Simplicity of installation, setup and reliable operation are just some of the reasons the Cobalt iP point motor has been adopted as the product of choice for Hornby Magazine’s exhibition layout fleet…”.

Click here to see the full article

Click here to see the Cobalt point motor range