Returning Products to DCCconcepts

In the unlikely event of a product failure, please complete our returns form HERE to book a service with us.
Once complete, please send your item to us at

Service Department,
DCCconcepts Ltd,
The Sidings,
Settle,
BD24 9RP,
United Kingdom

Please ensure that your authorisation number is clearly marked on your parcel, otherwise we may not be able to accept your returned item.

**Note for our retail partners – from 1st February 2022, you will need to have an authorisation number for each item you are returning to us. Please ensure that you show this number on each item. Repaired products will be returned to you in same condition as they are submitted.**